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Shipping Policy – Live Arrival Guarantee

We guarantee the live arrival of our products. In the unfortunate event of Dead on Arrival (DOA), please provide proof within 2 hours of the delivery time. This can include clear images or a video showing the condition of the product upon arrival. Upon verification, we will arrange a prompt replacement for the affected item.

Return Policy

We do not accept returns on any purchased items. Please ensure that you are certain about your selection before making a purchase. If there are any concerns or issues with your order, please contact our customer service for assistance.

Refund Policy

Refunds are only applicable in the form of a replacement for damaged or defective items. Should you receive a damaged or defective product, please contact us within two (2) hours from the time of delivery. We’ll be happy to assist you with a replacement for the same product

Need help?

Contact us at support@copepodsforsale.com for questions related to shipping, returns, and refunds.