Policies | Copepods For Sale

Shipping Policies

We are operating on an adjusted shipping schedule due to Memorial Day carrier closures. There will be no shipments on Monday, May 25, 2026. Orders will be fulfilled in the order they are received.

We ship on Mondays, Tuesdays, and Wednesdays to avoid weekend shipping delays and ensure you receive the freshest products possible. Orders received after 10:00 P.M. Eastern on Tuesday through Sunday at 10:00 P.M. Eastern will ship the following Monday. Orders received from Sunday, 10:00 P.M. Eastern through Tuesday, 10:00 P.M. Eastern will ship the next day.

Free standard shipping may take 3-5 days, depending on the destination. Expedited two-day guaranteed shipping can be selected at checkout. Contact our Customer Care Team for next-day shipping options.

We offer a free Weather-Protected Shipping Upgrade for orders over $49, including upgraded packaging, extra thermal insulation, and additional temperature protection. It can be added to any order for 6.99. This option must be selected at checkout. We cannot guarantee live arrival for orders without the Shipping Upgrade.

Quality Guarantee

We guarantee the quality of our products. In the unfortunate event of DOA, please provide proof within four (4) hours of the delivery time. Send clear images or a video showing the condition of the product upon arrival to support(at)copepodsforsale.com. Upon verification, we will arrange a prompt replacement for the affected item. Live arrival may not be guaranteed for orders without the Weather-Protected Shipping option.

Return Policy

We do not accept returns on any purchased items. Please ensure that you are certain about your selection before making a purchase. If there are any concerns or issues with your order, please Contact our Customer Care Team for assistance.

Refund Policy

Refunds are only applicable in the form of a replacement for damaged or defective items. Should you receive a damaged or defective product, please contact us within four (4) hours of the time of delivery. We’ll be happy to assist you with a replacement for the same product.

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